FAQ’S

Frequently Asked Questions

Q: Is it safe to use in all skin types or any parts of the body ?
A: Puff-IT is 100% natural ingredients thus It is suitable to MOST skin types and MOST types of the body. However as a general rule, you should always do a “skin-patch” test before using ANY skin product. NOT RECOMMENDED: eyebrows & other areas requiring precise shaping, sensitive areas such as perineum, anus, vulva, etc Avoid contact with eyes

Q: What’s your shipping policy ?
A: Shipping is a flat rate of $15 to any part of the world. It does include our labor, packaging, shipping & handling fees. We can combine up to 5 sachets at no extra charge, after that $10 will be charges for every multiple of 5 sachets purchased. Please note that shipping fees is not refundable

Q: What’s your guarantee & return policy ?
A: We offer 90-day money back guarantee. You do not need to return unused sachets to us, no hassle & no question asked. WE ARE SO CONFIDENT THAT IT WILL WORK and you will definitely come back for more! Terms & Conditions applies

Q: How do I use this powder ?
A: The powder will just need to be puffed on the area everyday AFTER showering. They don’t need to be mixed with anything. The powder can be used as an epilator and growth inhibitor. You don’t have to apply more to thicker hairs just apply them thinly & evenly everyday. The key is PATIENCE & REGULAR USAGE, full instructions will be provided with every purchase

Q: How to tell if the powder is working ?
A: I waxed once & tweeze since then. When I tweeze, I can pluck out the hairs painlessly (an indication that the root had died), slower hair growth, some even changed to a light color (mine changed from black to blonde) or became really thin & INVISIBLE unless u are under a light. Of course there are few thick stubborn hairs that needs more treatment

Q: How many package do I need ?
A: It depends on individual’s genetics, hormone level, hair structure. 1 sachet gives me almost 2 months daily usage on my underarm. We recommend treating 1 area at a time. The KEY is PATIENCE & REGULAR USAGE, you can’t even get instant result with laser

Q: Why isn’t there any customer review or website on the powder ?
A: The powder is currently a known secret to distant rural villagers. We are the ONLY one to introduce it to the world. We are offering money-back guarantee for new buyers.

Q: Is there anything that I can’t do while using the product ?
A: We recommend an epilatory method such as waxing. Please do not use or take any oral Skin Nutrients or Skin products on the area. Most of these products nourish the skin AS WELL as HAIR FOLLICLES. If your skin is really dry, try using baby oils once a week

Q: Why can’t we use depilotary methods or shaving ?
A: You can shave but it will take LONGER and less EFFECTIVE than epilatories such as waxing. We recommend epilatory method. Shaving does not remove the hairs from the root and thus penetration to the root will be slower. It will be the same as leaving the powder and waiting for the hairs to fall off which will take at least 6 mths on female (and probably more in males as body hairs are generally thicker). We really recommend waxing (once or twice) and tweeze every once in a while. You will see tweezing is less painful after using the powder, and eventually… it became painless

Q: Why use PayPal when I have credit cards ?
A: There are many benefits to using PayPal
* Extra security for debit and credit cards. When you make a PayPal payment with your debit or credit card, because your card details are not revealed. Also, you’ll get PayPal’s exclusive fraud prevention and security tools.
* Faster checkout, because you only have to enter your username and password to make your purchase. You no longer have to enter your financial and personal information every time you want to buy something online.
* Ability to send money to friends and family.
* Exclusive fraud prevention with our dedicated specialists who monitor transactions 24/7 to protect you against fraud. Plus, we provide extensive protection from unauthorized payments sent from your account.